a.
Visual checks and operational tests of the CPU, switcher,
peripheral equipment, interface panels, recording devices,
monitors, video equipment electrical and mechanical controls, and
a check of the picture quality from each camera.
b.
Run system software and correct all diagnosed problems.
c.
Resolve any previous outstanding problems.
1.6.5
Emergency Service
The Government will initiate service calls when the CCTV system is not
functioning properly. Qualified personnel shall be available to provide
service to the complete CCTV system. The Government shall be furnished
with a telephone number where the service supervisor can be reached at all
times. Service personnel shall be at the site within 24 hours after
receiving a request for service. The CCTV system shall be restored to
proper operating condition within 3 calendar days after receiving a request
for service.
1.6.6
Operation
Performance of scheduled adjustments and repair shall verify operation of
the CCTV system as demonstrated by the applicable portions of the
performance verification test.
1.6.7
Records and Logs
The Contractor shall keep records and logs of each task, and shall organize
cumulative records for each major component, and for the complete system
chronologically. A continuous log shall be maintained for all devices.
The log shall contain calibration, repair, and programming data. Complete
logs shall be kept and shall be available for inspection on site,
demonstrating that planned and systematic adjustments and repairs have been
accomplished for the CCTV system.
1.6.8
Work Requests
The Contractor shall separately record each service call request, as
received. The form shall include the serial number identifying the
component involved, its location, date and time the call was received,
nature of trouble, names of the service personnel assigned to the task,
instructions describing what has to be done, the amount and nature of the
materials to be used, the time and date work started, and the time and date
of completion. The Contractor shall deliver a record of the work performed
within 5 days after work is completed.
1.6.9
System Modifications
The Contractor shall make any recommendations for system modification in
writing to the Government. No system modifications, including operating
parameters and control settings, shall be made without prior approval of
the Government. Any modifications made to the systems shall be
incorporated into the operations and maintenance manuals, and other
documentation affected.
SECTION 16751A
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