Contractor or Manufacturer warranty is for a period longer than one year, the
longest warranty period shall govern. The system Contractor shall furnish a
warranty document with the Product Data submittal.
b. During the warranty period any maintenance, adjustments or repairs shall
be made free of charge. Repair service response time shall be as specified
herein under Maintenance and Repair Service. Warranty repair of minor
malfunctions desired by the Government at other than normal working hours may
be charged at current labor rates for the premium portion of time.
1.9
MAINTENANCE
1.9.1
Extra Materials
1.9.1.1
Off-The-Shelf Maintenance Parts
The system Contractor shall guarantee that a stock of the Manufacturer's
parts required for maintenance service shall be available off-the-shelf
from the system Contractor or Manufacturer, and can be express delivered to
the medical facility if not available locally.
a. Parts that must be ordered from the Manufacturer for the repair of a
major malfunction, as defined herein, shall be deliverable within one day
after the major malfunction has been identified.
b. Parts that must be ordered from the Manufacturer for the repair of a
minor malfunction, as defined herein, shall be deliverable within three
days after the minor malfunction has been identified.
1.9.1.2
Installation Spare Parts
The system Contractor shall keep an adequate quantity of installation spare
parts onsite to preclude work stoppages and to meet other contingencies
that might arise prior to the final inspection and acceptance of the system.
1.9.1.3
Post Acceptance Spare Parts
**************************************************************************
NOTE: System designer should coordinate and
validate with the Contracting Officer and user the
onsite spare parts requirements to be itemized in
"a." below, and the funding for these spare parts.
**************************************************************************
a. After the system has been acceptance tested and turned over to the
Government for operation, furnish the minimum type and quantity of onsite
spare parts as itemized below.
Quantity
Items
[_____]
Each type of incandescent lamp bulbs
[_____]
Each type of Station
[_____]
Each type of Light
[_____]
Each type of UPS
[_____]
Push Button Cord Sets
[_____]
Pneumatic Cord Sets
[_____]
Pillow Speaker Cord Sets
[_____]
Dummy Plugs
[_____]
Sets of Main Terminal/Equipment Panel plug-in modules
SECTION 16731A
Page 36
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