staff station, or duty station, to the master station [and/or wireless
phone] handing the calls from the patient care area. Also, a voice
intercom call from a master station to any other master station, and to any
audio call station within the patient care area served by the master
station.
n. Service Dispatch Call. When an attendant at a master station verbally
responds to a patient or caregiver call via voice intercom with the caller,
and determines that a caregiver needs to go to the calling location to
perform a service, the attendant can initiate a service dispatch call that
will automatically route an alphanumeric service message to the pagers
and/or wireless phones carried by the required caregivers indicating the
specific type of assistance that is needed at the patient care location.
o. Information Message Call. Using a standard computer type keyboard that
is part of the master station, an attendant can manually originate a free
form plain English alphanumeric text message, and dispatch it for
transmission to pagers and wireless phones carried by on-duty staff.
p. Failure Alarm Call. Failure alarm calls from all electronically
throughout the system.
1.4.3.4
Call Annunciation Modes
**************************************************************************
NOTE: If there is both a NCAV System and a NCTV
System in the medical facility, then add paragraph
"j." below.
**************************************************************************
a. Each call shall annunciate throughout the system by various
alphanumeric data and text messages. The specific annunciation for each
call type shall be as specified herein for each type and source of call.
b. When a call is placed from any call station, including patient
stations, code blue stations, infant code blue stations, device alarm jack
stations, emergency stations, duty stations, or staff stations, a call
assurance indicator lamp on the station shall illuminate to indicate that
the call has been registered on the system. Also, when a call is placed
from a pillow speaker or bed SideCom, a call assurance indicator lamp on
these devices shall illuminate. This call assurance lamp shall remain
illuminated until the call is cancelled.
c. On dome lights and zone lights, a variety of colored lamps with steady
or flashing illumination shall provide clear and absolute distinction
between call priority levels. Call indications on zone lights shall be
absolutely identical to the call indication on dome lights for each call
type. The dome light for any patient toilet room that opens into a
procedure room shall be equipped with an electronic call alert tone device
that shall sound when a call is initiated.
d.
On master stations:
(1) A call alert tone shall sound.
(2) The LCD monitor shall digitally display alphanumeric data and
text message information identifying the call type, call origination
SECTION 16731A
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