d. The master stations in each NC Subsystem shall provide the capability
to input, store and transmit at least 48 preprogrammed alphanumeric text
service messages for each NC Subsystem. Preprogrammed service messages can
be added, changed or deleted, at any time prior to or after system
activation, from any master station keyboard with a security log on
procedure. These preprogrammed messages shall be accessible from any
master station where one of the messages can be selected and linked to a
call for transmission to a pager or group of pagers, and/or a wireless
phone or group of wireless phones.
Typical examples of preprogrammed service messages are as follows:
BEDPAN REQUEST
DIZZINESS
NAUSEATED
BEDPAN REMOVAL
DRESSING CHANGE
PAIN MEDICATION
IV PROBLEM
SLEEPING PILL
BREATH SHORTNESS
LAV ASSISTANCE
WATER
CHEST PAIN
MEAL ASSISTANCE
Just prior to System Commissioning, the system Contractor shall coordinate
with the medical facility user the exact preprogrammed service messages to
be installed by the system Contractor in the NC Subsystem for each patient
care area.
e. Each master station shall provide the input capability for manual
keyboard entry of alphanumeric text messages. This shall allow normal
computer type keyboard entry of alphanumeric text messages that can be
linked to a call for transmission to a pager or group of pagers, and a
wireless phone or group of wireless phones, or transmitted directly to a
specific pager or wireless phone without any link to a call on the system.
f. Duty assignments shall be programmed for each individual caregiver and
each individual room/bed call origination point. Such caregiver duty
assignment programming shall be entered from the master station(s) in the
patient care area where the duty assignment is made. Programming that only
allows duty assignment by zones or groups of rooms is not acceptable. Call
capture functions shall include transfer of caregiver duty assignments
along with the patient data.
g. Typically, duty assignment data programming shall occur at the start of
each work shift. The data shall correlate the pager and/or a wireless
phone assigned to a caregiver with the caregiver name, and with their
unique duty assignment by individual room/bed, level of care and work
shift. The data shall also contain group pager and group wireless phone
numbers.
h. Caregivers can be assigned to a radio page group and/or wireless phone
group whereby all assigned members of the group shall simultaneously
receive the same message. Groups shall be established with a single
address/number per group for team response to calls such as emergency or
code.
i. Duty assignments shall include primary and backup assignments. The
primary assignment shall initially route calls to the caregivers primarily
responsible for responding to the call. If the call has not been answered
and canceled within a programmed length of time, the call shall be
automatically transmitted a second time to the primary caregivers and the
first tier backup caregivers. If the call still is not answered within a
programmed length of time, the call shall then be automatically transmitted
SECTION 16731A
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